Acumen Presents: Sheila Heen on Difficult Conversations

Online Course

Udemy

Go to Udemy

Start Learning

What is the course about?
Prerequisites & Facts
Cost, Certificate & Degree
Reviews & Experiences

What is the course about?

Acumen Presents: Sheila Heen on Difficult Conversations

The course Acumen Presents: Sheila Heen on Difficult Conversations is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

Learn How to Discuss What Matters Most from a Harvard Law Professor and Bestselling Author

Course description

Acumen Presents: Sheila Heen on Difficult Conversations

Identify the 3 layers that characterize any difficult conversation
Productively navigate emotions and issues of identity that surface in difficult conversations
Apply the tactic of “starting from a third story” to neutralize a difficult conversation
Map the “joint contribution system” that characterizes challenging situations to shift away from a stance of blame
Engage more productively in the difficult–but necessary–conversations that surface in our everyday lives

This course does not have any prerequisites. It is open to anyone who wants to engage in more constructive conversations with others.

1 hour on-demand video
3 articles
7 downloadable resources
Full lifetime access
Access on mobile and TV
Certificate of Completion
+Acumen Courses

Start Learning

Prerequisites & Facts

Acumen Presents: Sheila Heen on Difficult Conversations

Course Topic

Business, Difficult Conversations, Management

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

Start Learning

Degree & Cost

Acumen Presents: Sheila Heen on Difficult Conversations

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.

Udemy

Acumen Presents: Sheila Heen on Difficult Conversations

provided by Udemy

Start Learning