Communication and Service

Online Course

Udemy

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What is the course about?
Prerequisites & Facts
Cost, Certificate & Degree
Reviews & Experiences

What is the course about?

Communication and Service

The course Communication and Service is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

Sales, Service and Ethics

Course description

Communication and Service

Describe what key elements characterize good service and be able to deliver such service
Use the needs theory and motivational concept to determine and satisfy customer needs
Conducting a sale using specific activities before, during and after a consumer purchase
Act in accordance with ethical standards in performing trade and delivery of services and products

You should be able to use a computer at a beginner level

2.5 hours on-demand video
1 Practice Test
Full lifetime access
Access on mobile and TV
Certificate of Completion
Cato Jensen, L.H.D.

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Prerequisites & Facts

Communication and Service

Course Topic

Business, Customer Service, Sales

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

Communication and Service

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.

Udemy

Communication and Service

provided by Udemy

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