Create Compelling Content for Customer Experiences that Sell

Online Course

Udemy

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What is the course about?
Prerequisites & Facts
Cost, Certificate & Degree
Reviews & Experiences

What is the course about?

Create Compelling Content for Customer Experiences that Sell

The course Create Compelling Content for Customer Experiences that Sell is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

How to Design and Deliver Customer Content through Experience Design, Emotion and Engagement.

Course description

Create Compelling Content for Customer Experiences that Sell

Apply a 4 phase, practical approach based on Experience Design thinking to the content used in your customer engagements.
Repeat and scale the process, using the provided tools, as needed within your business.
Use digital and physical elements to enable a cohesive design for your customer facing presentations.
Understand the role of emotions and how to apply it to the design of your customer engagement.
Understand your customers, and how to use this knowledge so that you can deliver optimized and personalized experiences and increase genuine connections.

You do not need to know or do anything before taking this course, just come ready to learn. You can take the course at your own pace, enabling you to pause and think through the material and its application to your work.
During the course we will take you through step-by-step activities to help you apply the learning immediately to your role and work effort. This will also enable you to build a foundation from which you can begin gaining value straight away and continue to build on afterwards. The activities will help you think through your customers and the content you use with them, so it may be useful to think of a customer that you are currently or planning on engaging with, that you can use as a real world scenario.
The worksheets are meant as tools to enable your thought journey, so feel free to print them off and write on them, or simply use them to help you think through the various components.

1 hour on-demand video
6 downloadable resources
Full lifetime access
Access on mobile and TV
Certificate of Completion
EffectUX :

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Prerequisites & Facts

Create Compelling Content for Customer Experiences that Sell

Course Topic

Business, Customer Experience Management, Strategy

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

Create Compelling Content for Customer Experiences that Sell

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.

Udemy

Create Compelling Content for Customer Experiences that Sell

provided by Udemy

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