Customer Experience Management Essentials

Online Course

Udemy
Customer Experience Management Essentials

What is the course about?

Customer Experience Management Essentials
The course Customer Experience Management Essentials is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

Learn How To Measure And Improve Customer Loyalty

Course description
  • Customer Experience Management Essentials
  • Over 11 practical exercises, additional documents and quizzes!
  • By the end of this course, you will be able to create, measure and improve a customer journey for your brand or organization.
  • Upon completing all modules, you will earn a certificate of completion.
  • Basic marketing knowledge is preferred, but not required.
  • 3.5 hours on-demand video
  • 9 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
  • Roel Leijten

Prerequisites & Facts

Customer Experience Management Essentials

Course Topic

Presentation Skills, Teacher Training, Teaching & Academics

University, College, Institution

Udemy

Course Skill Level

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

Degree & Cost

Customer Experience Management Essentials

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
Udemy
Customer Experience Management Essentials
provided by Udemy

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School: Udemy
Topic: Business, Customer Experience Management, Operations