Customer Service Basics

Online Course

Udemy

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What is the course about?
Prerequisites & Facts
Cost, Certificate & Degree
Reviews & Experiences

What is the course about?

Customer Service Basics

The course Customer Service Basics is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

Customer Service Basics

Course description

Customer Service Basics

Understand the basics of customer service
Focus on the customer by identifying and meeting customer needs
Learn about telephone etiquettes
Handle complaints and view complaints as opportunities
Endure stress and manage reaction to stressful conditions

The candidates do not require any prior knowledge to enroll for this course.

1 hour on-demand video
5 downloadable resources
Full lifetime access
Access on mobile and TV
Certificate of Completion
Integrity Training

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Prerequisites & Facts

Customer Service Basics

Course Topic

Customer Service, Marketing, Public Relations

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

Customer Service Basics

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.

Udemy

Customer Service Basics

provided by Udemy

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