Customer Service - Decision Making & Assertiveness

Online Course

Udemy
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Customer Service – Decision Making & Assertiveness
  1. What is the course about?
  2. Prerequisites & Facts
  3. Cost, Certificate & Degree
  4. Reviews & Experiences

What is the course about?

Customer Service – Decision Making & Assertiveness
The course Customer Service – Decision Making & Assertiveness is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

An introductory course about understanding decision making and assertiveness in Customer Service.

Course description
  • Customer Service – Decision Making & Assertiveness
  • Understand assertive behavior
  • Know the assertive rights of an individual
  • Understand ethical decision
  • Understand group decision making
  • Learn leadership behavior
  • Basic understanding of the business industry
  • Knowledge of the English language
  • Completed the Custer Service Foundation course
  • 1 hour on-demand video
  • 4 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
  • The Art Of Service
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Prerequisites & Facts

Customer Service – Decision Making & Assertiveness

Course Topic

Personal Success, Teacher Training, Teaching & Academics

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

Customer Service – Decision Making & Assertiveness

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
Udemy
Customer Service – Decision Making & Assertiveness
provided by Udemy
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Reviews

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School: Udemy
Topic: Business, Customer Service, Operations

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