Customer Success: Build Cross-Functional Relationships

Online Course

Udemy
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Customer Success: Build Cross-Functional Relationships
  1. What is the course about?
  2. Prerequisites & Facts
  3. Cost, Certificate & Degree
  4. Reviews & Experiences

What is the course about?

Customer Success: Build Cross-Functional Relationships
The course Customer Success: Build Cross-Functional Relationships is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

Lead through influence and collaboration with marketing, sales, support, services, product, finance, and leadership.

Course description
  • Customer Success: Build Cross-Functional Relationships
  • Recognize why customer success is best suited to drive cross-functional efforts
  • Practice strategies to work collaboratively with marketing, sales, support, services, product, finance, and leadership
  • Build alignment across these teams to provide an exceptional customer experience
  • Combat cross-functional challenges that commonly hinder collaboration
  • There are no requirements or prerequisites for this course.
  • You will get the most from this course if you are currently working in a customer-facing, corporate role.
  • 1.5 hours on-demand video
  • 5 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
  • Kristen Hayer
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Prerequisites & Facts

Customer Success: Build Cross-Functional Relationships

Course Topic

Health and Safety, Social Sciences

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

Customer Success: Build Cross-Functional Relationships

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
Udemy
Customer Success: Build Cross-Functional Relationships
provided by Udemy
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Reviews

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School: Udemy
Topic: Business, Communications, Customer Success Management

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