Customer Success: Build Cross-Functional Relationships

Online Course

Udemy
Customer Success: Build Cross-Functional Relationships

What is the course about?

Customer Success: Build Cross-Functional Relationships
The course Customer Success: Build Cross-Functional Relationships is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

Lead through influence and collaboration with marketing, sales, support, services, product, finance, and leadership.

Course description
  • Customer Success: Build Cross-Functional Relationships
  • Recognize why customer success is best suited to drive cross-functional efforts
  • Practice strategies to work collaboratively with marketing, sales, support, services, product, finance, and leadership
  • Build alignment across these teams to provide an exceptional customer experience
  • Combat cross-functional challenges that commonly hinder collaboration
  • There are no requirements or prerequisites for this course.
  • You will get the most from this course if you are currently working in a customer-facing, corporate role.
  • 1.5 hours on-demand video
  • 5 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
  • Kristen Hayer
Customer Success: Build Cross-Functional Relationships

Prerequisites & Facts

Customer Success: Build Cross-Functional Relationships

Course Topic

Business, Communications, Customer Success Management

University, College, Institution

Udemy

Course Skill Level

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

Degree & Cost

Customer Success: Build Cross-Functional Relationships

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
Customer Success: Build Cross-Functional Relationships
provided by Udemy

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School: Udemy
Topic: Business, Communications, Customer Success Management