Design Thinking : Customer Journey Mapping

Online Course

Udemy

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What is the course about?
Prerequisites & Facts
Cost, Certificate & Degree
Reviews & Experiences

What is the course about?

Design Thinking : Customer Journey Mapping

The course Design Thinking : Customer Journey Mapping is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

Sure shot way to delight customers, improve customer experience & become profitable

Course description

Design Thinking : Customer Journey Mapping

Be able to redesign customer experience (CX) for your products/services
Using Design Thinking tool for Customer Experience Management
Be able to create a customer journey map
Be able to redesign customer experience (CX) for your products/services

Appreciation of how customers and their experience impact business results

1 hour on-demand video
1 article
Full lifetime access
Access on mobile and TV
Certificate of Completion
Nilakantasrinivasan Janakiraman

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Prerequisites & Facts

Design Thinking : Customer Journey Mapping

Course Topic

Customer Experience Management, Design, Design Thinking

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

Design Thinking : Customer Journey Mapping

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.

Udemy

Design Thinking : Customer Journey Mapping

provided by Udemy

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