Effective Communication in Credit and Collections

Online Course

Udemy
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Effective Communication in Credit and Collections
  1. What is the course about?
  2. Prerequisites & Facts
  3. Cost, Certificate & Degree
  4. Reviews & Experiences

What is the course about?

Effective Communication in Credit and Collections
The course Effective Communication in Credit and Collections is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

This course explores the ways in which the credit & collections team communicates with customers, salespeople, etc.

Course description
  • Effective Communication in Credit and Collections
  • Identify better ways of communicating with customers, and with the sales department.
  • Identify new tools and methods for engaging with customers to quickly collect delinquent debts.
  • Explore how to improve communications between the credit department and senior management.
  • Explore how to learn ways in which emails can and should be used— and the ways that emails should not be used in credit and collections.
  • No advanced preparation or prerequisites are required for this course.
  • Some experience in collections is helpful.
  • 44 mins on-demand video
  • 2 articles
  • 2 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
  • Illumeo Learning
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Prerequisites & Facts

Effective Communication in Credit and Collections

Course Topic

Digital Marketing, Marketing, Marketing Automation

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

Effective Communication in Credit and Collections

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
Udemy
Effective Communication in Credit and Collections
provided by Udemy
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Reviews

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School: Udemy
Topic: Business, Communication Skills, Finance

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