Excellence in Customer Service

Online Course

Udemy

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What is the course about?
Prerequisites & Facts
Cost, Certificate & Degree
Reviews & Experiences

What is the course about?

Excellence in Customer Service

The course Excellence in Customer Service is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

Handling Customer Complaints | Dealing with Difficult Customers | Listening & Telephone Skills

Course description

Excellence in Customer Service

How to speak to customers and clients
Listening Skills
Telephone Skills
How to make a good first impression
How to give excellent customer service

No prerequisites needed except the willingness to learn

1 hour on-demand video
Full lifetime access
Access on mobile and TV
Certificate of Completion
Peace Itimi

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Prerequisites & Facts

Excellence in Customer Service

Course Topic

Business, Communications, Customer Service

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

Excellence in Customer Service

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.

Udemy

Excellence in Customer Service

provided by Udemy

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