Foundations of Customer Experience

Online Course

Udemy

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What is the course about?
Prerequisites & Facts
Cost, Certificate & Degree
Reviews & Experiences

What is the course about?

Foundations of Customer Experience

The course Foundations of Customer Experience is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

Learn the foundations of CX, a key skill needed in your customer relationship skills.

Course description

Foundations of Customer Experience

Customer Experience, or CX is the a more modern approach to what used to be customer service.

1.5 hours on-demand video
1 downloadable resource
Full lifetime access
Access on mobile and TV
Certificate of Completion
Melissa Mohr

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Prerequisites & Facts

Foundations of Customer Experience

Course Topic

Business, Customer Experience Management, Sales

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

Foundations of Customer Experience

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.

Udemy

Foundations of Customer Experience

provided by Udemy

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