Help Desk Professional: A guide to your IT career

Online Course

Udemy
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Help Desk Professional: A guide to your IT career
  1. What is the course about?
  2. Prerequisites & Facts
  3. Cost, Certificate & Degree
  4. Reviews & Experiences

What is the course about?

Help Desk Professional: A guide to your IT career
The course Help Desk Professional: A guide to your IT career is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

Master the Help desk position by working smarter and boost your career opportunities

Course description
  • Help Desk Professional: A guide to your IT career
  • Computer skills to help you break into the IT world
  • How to quickly diagnose computer related issue and the steps to take to resolve problems
  • How to communicate with users and provide the best IT experience
  • Understand the functions of computer hardware and navigate Windows
  • Server Hardware and Software
  • A desire to learn and improve your skills
  • A basic understanding of computers
  • Owning a desktop, laptop, or tablet is preferable but not absolutely necessary.
  • 5.5 hours on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
  • Zachary Avant
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Prerequisites & Facts

Help Desk Professional: A guide to your IT career

Course Topic

Personal Development, Personal Transformation

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

Help Desk Professional: A guide to your IT career

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
Udemy
Help Desk Professional: A guide to your IT career
provided by Udemy
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Reviews

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School: Udemy
Topic: IT & Software, Operating Systems, Technical Support

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