How to deal with Difficult People and Manage Conflict

Online Course

Udemy

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What is the course about?
Prerequisites & Facts
Cost, Certificate & Degree
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What is the course about?

How to deal with Difficult People and Manage Conflict

The course How to deal with Difficult People and Manage Conflict is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

Learn to handle difficult conversations & difficult people, conflict management & how to improve relationships

Course description

How to deal with Difficult People and Manage Conflict

You’ll learn about the psychology of human behaviour and why misinterpretations, biases and assumptions stoke the fires of conflict
How unconsciously we fall into roles that lead us to become unhelpful – even antagonistic – when dealing with others
You’ll learn a process that will help you structure and better manage a difficult conversation
How to deal with bullies and those of the Dark Triad
How to manage passive aggressives

None

2 hours on-demand video
24 downloadable resources
Full lifetime access
Access on mobile and TV
Certificate of Completion
Peter Willis

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Prerequisites & Facts

How to deal with Difficult People and Manage Conflict

Course Topic

Difficult Conversations, Parenting & Relationships, Personal Development

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

How to deal with Difficult People and Manage Conflict

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.

Udemy

How to deal with Difficult People and Manage Conflict

provided by Udemy

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