Introduction to Customer Journey Mapping for SMEs

Online Course

Udemy

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What is the course about?
Prerequisites & Facts
Cost, Certificate & Degree
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What is the course about?

Introduction to Customer Journey Mapping for SMEs

The course Introduction to Customer Journey Mapping for SMEs is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

How to unpack and deliver on the customer needs the way they expect as they move through the buying life-cycle

Course description

Introduction to Customer Journey Mapping for SMEs

How to develop a customer journey map for your business

No prerequisites – this is an introduction course with a good level of depth, but I have kept it simple so I don’t scare you away!

42 mins on-demand video
Full lifetime access
Access on mobile and TV
Certificate of Completion
Giovanna Toldi

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Prerequisites & Facts

Introduction to Customer Journey Mapping for SMEs

Course Topic

Customer Experience Management, Marketing, Marketing Fundamentals

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

Introduction to Customer Journey Mapping for SMEs

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.

Udemy

Introduction to Customer Journey Mapping for SMEs

provided by Udemy

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