IT Support/HelpDesk Fundamentals - 9 Topics in 3.5 Hours

Online Course

Udemy
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IT Support/HelpDesk Fundamentals – 9 Topics in 3.5 Hours
  1. What is the course about?
  2. Prerequisites & Facts
  3. Cost, Certificate & Degree
  4. Reviews & Experiences

What is the course about?

IT Support/HelpDesk Fundamentals – 9 Topics in 3.5 Hours
The course IT Support/HelpDesk Fundamentals – 9 Topics in 3.5 Hours is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

Master the skills and qualities employers look for when hiring IT Help Desk/Support/Technician

Course description
  • IT Support/HelpDesk Fundamentals – 9 Topics in 3.5 Hours
  • This is a foundation course designed keeping a beginner in mind. This course covers following 9 topics in a vendor independent and fundamental level.
  • Computer: Hardware, BIOS/UEFI & Operating System
  • Network: MAC, IP, Subnet, Gateway, MAC address Table, DHCP, ARP, DNS, Ports, Packets, NAT, Internet, Firewall & Port Forwarding
  • Server: Server Vs Computer, Server Roles – DHCP, DNS, IAM, File, Web and Application Server
  • Printer: Inkjet, Laser & Thermal printers, USB & Network Printer, Print Path – Application to Printer
  • Basic user of computer and the internet
  • No specific prerequisites as the course is designed for a beginner
  • 3.5 hours on-demand video
  • 1 article
  • 1 downloadable resource
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
  • Arun Krishnan
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Prerequisites & Facts

IT Support/HelpDesk Fundamentals – 9 Topics in 3.5 Hours

Course Topic

Marketing, Pinterest Marketing, Social Media Marketing

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

IT Support/HelpDesk Fundamentals – 9 Topics in 3.5 Hours

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
Udemy
IT Support/HelpDesk Fundamentals – 9 Topics in 3.5 Hours
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Reviews

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School: Udemy
Topic: IT & Software, IT Support

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