JIRA Service Desk 4 small business and beyond

Online Course

Udemy
JIRA Service Desk 4 small business and beyond

What is the course about?

JIRA Service Desk 4 small business and beyond
The course JIRA Service Desk 4 small business and beyond is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

Fast track to setup your Service Desk from scratch with real JIRA experts

Course description
  • JIRA Service Desk 4 small business and beyond
  • Create great Customer Service Desk experience in order to assist your customers and capture their feedback through a custom portal or via email
  • Configure powerful Help Desk in order to manage common requests submitted through a custom portal or via email: like employee onboarding tasks, purchase requests, travel requests, etc.
  • Setup you JIRA Service Desk leveraging the core ITIL processes and key support capabilities.
  • Setup JIRA Service Desk on Cloud and on Premise
  • Use JIRA Service Desk specific functions like, SLA’s, Automations, Queues and KB
  • There are no preconditions, this course includes tips & tricks for use immediately JIRA Service Desk
  • 3 hours on-demand video
  • 1 article
  • Full lifetime access
  • Access on mobile and TV
  • Assignments
  • Certificate of Completion
  • Training 4 Company

Prerequisites & Facts

JIRA Service Desk 4 small business and beyond

Course Topic

JIRA, Office Productivity

University, College, Institution

Udemy

Course Skill Level

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

Degree & Cost

JIRA Service Desk 4 small business and beyond

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
Udemy
JIRA Service Desk 4 small business and beyond
provided by Udemy

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School: Udemy
Topic: JIRA, Office Productivity