Master Dynamics 365 Cases, KB & Customer Service Hub (CSH)

Online Course

Udemy
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Master Dynamics 365 Cases, KB & Customer Service Hub (CSH)
  1. What is the course about?
  2. Prerequisites & Facts
  3. Cost, Certificate & Degree
  4. Reviews & Experiences

What is the course about?

Master Dynamics 365 Cases, KB & Customer Service Hub (CSH)
The course Master Dynamics 365 Cases, KB & Customer Service Hub (CSH) is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

Learn about Cases, Knowledge Base, Customer Service Hub in Microsoft Dynamics 365 Customer Engagement.

Course description
  • Master Dynamics 365 Cases, KB & Customer Service Hub (CSH)
  • Learn every topic in detail for Microsoft Dynamics 365 For Customer Service (Cases, Knowledge Base, Configuration and Customer Service Hub – Part 1 or MB2-718)
  • Prepare for MB2-718 certification (Part 1/5) by watching videos and practising on Dynamics 365.
  • Able to learn from certification exam preparation notes for high chances of passing the MB2-718 certification
  • Be confident to configure Dynamics 365 for Customer Service
  • You should have basic knowledge of Microsoft Office applications like Outlook, Excel.
  • You should be comfortable in using Computer/Laptop and surf internet
  • Basic understanding of Microsoft Dynamics 365
  • 4.5 hours on-demand video
  • 1 article
  • 1 downloadable resource
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
  • Online CRM Training (3E Consulting Private Limited)
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Prerequisites & Facts

Master Dynamics 365 Cases, KB & Customer Service Hub (CSH)

Course Topic

Personal Development, Personal Transformation

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

Master Dynamics 365 Cases, KB & Customer Service Hub (CSH)

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
Udemy
Master Dynamics 365 Cases, KB & Customer Service Hub (CSH)
provided by Udemy
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Reviews

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School: Udemy
Topic: IT & Software, IT Certification, Microsoft Dynamics 365

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