Power of Customer Support Deparment

Online Course

Udemy
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Power of Customer Support Deparment
  1. What is the course about?
  2. Prerequisites & Facts
  3. Cost, Certificate & Degree
  4. Reviews & Experiences

What is the course about?

Power of Customer Support Deparment
The course Power of Customer Support Deparment is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

By Govindraj Shetty

Course description
  • Power of Customer Support Deparment
  • Existing & New Support Employees will learn about the various Career option available in the Customer Support Department right from joining as a Customer Support Agent to the level of Customer Support Manager/Customer Support Director
  • Employees will learn how they become Voice of the Customer for the Organization
  • Organization will learn about the Mission & Vision of the Customer Support Department
  • Employees & Organization will learn the various Stages of Customer Support Department
  • Employees & Organization will learn how Agent Interactions impacts Customer Lifetime value
  • Should be able to understand English
  • Should be exited to learn about Customer Support skills
  • 1.5 hours on-demand video
  • 1 downloadable resource
  • Full lifetime access
  • Access on mobile and TV
  • Assignments
  • Certificate of Completion
  • Govindraj Shetty
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Prerequisites & Facts

Power of Customer Support Deparment

Course Topic

Personal Success, Teacher Training, Teaching & Academics

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

Power of Customer Support Deparment

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
Udemy
Power of Customer Support Deparment
provided by Udemy
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Reviews

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School: Udemy
Topic: Business, Customer Service, Operations

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