This course explores how to develop a real-time daily metric that directly links to customer loyalty.
Master key concepts and practical skills through structured learning modules. By completing this curriculum, you'll gain valuable expertise applicable to real-world scenarios.
Explore the flaws in customer survey data.
Discover the reasons that customers are disloyal.
Identify the approach used by FedEx and other leading organizations to predict customer loyalty.
Explore alternative approaches for creating a Customer Aggravation Index.
This comprehensive Predicting Customer Loyalty curriculum is designed to take you from foundational concepts to advanced implementation. Each module builds upon the previous, ensuring a structured learning path that maximizes knowledge retention and practical application.
Understand what you need to succeed in this course and determine if it's the right fit for your learning goals
What you need before starting this Predicting Customer Loyalty course:
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Everything you need to know about this online course, from duration to certification
Course Instructor
Illumeo Learning
Expert instructor with industry experience
Course Language
English
All materials in English
This online course offers comprehensive training with expert instruction, practical exercises, and a certificate of completion. Join thousands of students advancing their careers through quality online education.
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