Predicting Customer Loyalty

Online Course

Udemy

Go to Udemy

Start Learning

What is the course about?
Prerequisites & Facts
Cost, Certificate & Degree
Reviews & Experiences

What is the course about?

Predicting Customer Loyalty

The course Predicting Customer Loyalty is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

This course explores how to develop a real-time daily metric that directly links to customer loyalty.

Course description

Predicting Customer Loyalty

Explore the flaws in customer survey data.
Discover the reasons that customers are disloyal.
Identify the approach used by FedEx and other leading organizations to predict customer loyalty.
Explore alternative approaches for creating a Customer Aggravation Index.

No advanced preparation or prerequisites are needed for this course.

33 mins on-demand video
2 articles
2 downloadable resources
Full lifetime access
Access on mobile and TV
Certificate of Completion
Illumeo Learning

Start Learning

Prerequisites & Facts

Predicting Customer Loyalty

Course Topic

Business, Market Research, Sales

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

Start Learning

Degree & Cost

Predicting Customer Loyalty

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.

Udemy

Predicting Customer Loyalty

provided by Udemy

Start Learning