The Digital Economy: Success through Market Segmentation

Online Course

The Open University

Future Learn

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The Digital Economy: Success through Market Segmentation

What is the course about?
Prerequisites & Facts
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What is the course about?

The Digital Economy: Success through Market Segmentation

The course The Digital Economy: Success through Market Segmentation is an online class provided by The Open University through Future Learn. It may be possible to receive a verified certification or use the course to prepare for a degree.

Explore how and why market segmentation can be used to improve customer satisfaction and business performance.

Course description

Tailor your offers to your customer’s needs
4 weeks

Marketing is all about putting the customer at the centre of the business. But what exactly does that mean today? And what challenges do marketers face in satisfying ever more demanding customers in the digital age?
In this online course, you will look at how marketers can gain a competitive advantage, by using the vast amount of customer data available, to segment, target and personalise products for their customers.
The course provides an in-depth grounding in market segmentation as a process, revealing how you can adapt it to improve the performance of all businesses.

What the digital economy means for the function of marketing
What market segmentation is and why market segmentation matters
The link between business strategy and marketing
The process of segmentation, targeting and positioning
Ethical issues in market segmentation
The explosion of information and data in the digital age

Identify and understand the impact of the digital economy on why and how market segmentation is used by organisations
Summarise and link segmentation strategy to an organisation’s overall strategic direction, recognising the impact of the digital economy
Produce and use market segmentation to improve your organisation’s performance in the digital world
Demonstrate sensitivity to ethical issues arising from market segmentation in the digital economy

This course is intended for learners wanting to know about how the digital era is affecting market segmentation strategies of organisations, their customers and stakeholders. You do not require any previous knowledge or experience of marketing to study this course but you could benefit from having some knowledge of business in general.
Find further information about OU registration, the assessment module and MBA in the entry requirements.
IMPORTANT!
If you are aiming to use your study of courses in the Digital Economy program to obtain academic credit, please be aware that the final planned presentation of the Open University Assessment Course BXM871 Managing in the Digital Economy starts July 2020. Please ensure that you allow yourself enough time to obtain all four Certificates of Achievement from courses in the program before registering for the Assessment Course. Details of runs of the relevant FutureLearn courses in 2019 and 2020 are available here.

The Open University
The Open University (OU) is the largest academic institution in the UK and a world leader in flexible distance learning, with a mission to be open to people, places, methods and ideas.
The Open University Business School
A pioneer in flexible learning for over 30 years, The Open University Business School delivers transformational, high quality business and management education which is quality assured.

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Prerequisites & Facts

The Digital Economy: Success through Market Segmentation

Course Topic

Business & Management, Data Analytics, Digital Marketing, Innovation

University, College, Institution

The Open University

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

The Digital Economy: Success through Market Segmentation

To obtain a verified certificate from Future Learn / The Open University you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.

The Open University

The Digital Economy: Success through Market Segmentation

provided by Future Learn

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