Using Emotional Intelligence and Managing Aggressive People

Online Course

Udemy

What is the course about?
Prerequisites & Facts
Cost, Certificate & Degree
Reviews & Experiences

What is the course about?

Using Emotional Intelligence and Managing Aggressive People

The course Using Emotional Intelligence and Managing Aggressive People is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

Apply Emotional Intelligence Skills and Manage Aggressor on the Job

Course description

Using Emotional Intelligence and Managing Aggressive People

At the end of this course you will be able to understand the impact of workplace emotions, know how to communicate with empathy, apply emotional intelligence in a confrontation, and help others develop self-awareness and empathy
At the end of this course you will be able to work with hostile-aggressive people: verbal assailants, dirty diggers and hotheads and to work with passive-aggressive people: knowledge wardens, unresponsive aggressors and wafflers.

no special requirements

2.5 hours on-demand video
1 article
35 downloadable resources
Full lifetime access
Access on mobile and TV
Certificate of Completion
Sorin Dumitrascu

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Prerequisites & Facts

Using Emotional Intelligence and Managing Aggressive People

Course Topic

Personal Success, Teacher Training, Teaching & Academics

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

Using Emotional Intelligence and Managing Aggressive People

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.

Udemy

Using Emotional Intelligence and Managing Aggressive People

provided by Udemy

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Reviews

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School: Udemy

Topic: Business, Communications, Emotional Intelligence

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