Zendesk Training for Customer Service Agents

Online Course

Udemy
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Zendesk Training for Customer Service Agents
  1. What is the course about?
  2. Prerequisites & Facts
  3. Cost, Certificate & Degree
  4. Reviews & Experiences

What is the course about?

Zendesk Training for Customer Service Agents
The course Zendesk Training for Customer Service Agents is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

How to provide great customer support using Zendesk, a course for beginners

Course description
  • Zendesk Training for Customer Service Agents
  • Everything you need know to use Zendesk as a Customer Service Representative
  • How to update and solve tickets as an agent
  • How to efficiently work as an Zendesk agent
  • The basics of customer support in Zendesk
  • Computer with internet access
  • Zendesk (optional, you can start a Zendesk trial for free)
  • 2 hours on-demand video
  • 2 articles
  • 5 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
  • Guidoo Services
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Prerequisites & Facts

Zendesk Training for Customer Service Agents

Course Topic

Development, Kubernetes, Programming Languages

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

Zendesk Training for Customer Service Agents

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
Udemy
Zendesk Training for Customer Service Agents
provided by Udemy
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Reviews

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School: Udemy
Topic: Customer Service, IT & Software, IT Certification

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