Communication and Interpersonal Skills at Work

Online Course

University of Leeds

Future Learn

Go to Future Learn

Start Learning

Communication and Interpersonal Skills at Work

What is the course about?
Prerequisites & Facts
Cost, Certificate & Degree
Reviews & Experiences

What is the course about?

Communication and Interpersonal Skills at Work

The course Communication and Interpersonal Skills at Work is an online class provided by University of Leeds through Future Learn. It may be possible to receive a verified certification or use the course to prepare for a degree.

Improve your communication skills at work and learn how to navigate positive collaboration in the modern workplace.

Course description

Discover useful communication strategies for the workplace
2 weeks

Whether we communicate from behind a screen or face to face, strong interpersonal skills allow us to share ideas, points of view, expertise, and information effectively.
On this course, you’ll discover the best communication strategies for effective workplace collaboration, and reflect on your own personal communication style.
You’ll learn the importance of matching your communication style with your work and project goals and learn how to manage and control challenging conversations.

Identifying your personal communications style
Exploring different communication platforms
Exploring your approach to communication
Applying your communication style in the workplace
Managing challenging conversations with positive outcomes
Demonstrating your communication skills

Identifying your personal communications style
Exploring different communication platforms
Exploring your approach to communication
Applying your communication style in the workplace
Managing challenging conversations with positive outcomes
Demonstrating your communication skills

Identify your personal communications style
Explore different communication platforms
Reflect on whether your communication is aligned to your goals
Apply your communication style in the workplace
Engage in challenging conversations with positive outcomes
Reflect on your personal style and technique

This course is designed for people who have digital skills but would like to build confidence in using digital technology in the workplace.
This may include those studying for A-levels, those who have a degree, or those who want to improve their career prospects.
The course will also be useful for anyone in employment who wants to boost their digital skills or anyone returning to the workplace who’d like to gain confidence in how working practices have evolved.
You might also be interested in the other courses in the Digital Skills for the Workplace collection from the University of Leeds and the Institute of Coding.

University of Leeds
As one of the UK’s largest research-based universities, the University of Leeds is a member of the prestigious Russell Group and a centre of excellence for teaching.
Institute of Coding
The Institute of Coding is a family of learners, businesses and educators creating a new way to develop the digital skills needed at work and beyond.

Start Learning

Prerequisites & Facts

Communication and Interpersonal Skills at Work

Course Topic

Business & Management, IT & Computer Science, Management & Leadership, Professional Development

University, College, Institution

University of Leeds

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

Start Learning

Degree & Cost

Communication and Interpersonal Skills at Work

To obtain a verified certificate from Future Learn / University of Leeds you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.

University of Leeds

Communication and Interpersonal Skills at Work

provided by Future Learn

Start Learning