Create A Customer Care Team Culture - Team Leader Skills 5

Online Course

Udemy
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Create A Customer Care Team Culture – Team Leader Skills 5
  1. What is the course about?
  2. Prerequisites & Facts
  3. Cost, Certificate & Degree
  4. Reviews & Experiences

What is the course about?

Create A Customer Care Team Culture – Team Leader Skills 5
The course Create A Customer Care Team Culture – Team Leader Skills 5 is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

Culture Change For Team Leaders – Customer Care – Leadership Skills – Team Performance Management – Effective Teams

Course description
  • Create A Customer Care Team Culture – Team Leader Skills 5
  • Understand what a team culture is.
  • Learn what behavior you should expect to see in a customer care culture.
  • Learn how to influence your team to welcome customers.
  • Help your team to become more customer focused.
  • Influence your team to go above and beyond.
  • You should be in a role as a Team Leader, Supervisor or a First or Second Line Manager.
  • You need access to the internet.
  • You should be willing to put into practice the methods and suggestions taught in the course.
  • 1 hour on-demand video
  • 1 article
  • 4 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
  • Mark Timberlake
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Prerequisites & Facts

Create A Customer Care Team Culture – Team Leader Skills 5

Course Topic

Personal Success, Teacher Training, Teaching & Academics

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

Create A Customer Care Team Culture – Team Leader Skills 5

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
Udemy
Create A Customer Care Team Culture – Team Leader Skills 5
provided by Udemy
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School: Udemy
Topic: Business, Customer Experience Management, Management

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