Customer Service Basics
Master key concepts and practical skills through structured learning modules. By completing this curriculum, you'll gain valuable expertise applicable to real-world scenarios.
Understand the basics of customer service
Focus on the customer by identifying and meeting customer needs
Learn about telephone etiquettes
Handle complaints and view complaints as opportunities
Endure stress and manage reaction to stressful conditions
This comprehensive Customer Service Basics curriculum is designed to take you from foundational concepts to advanced implementation. Each module builds upon the previous, ensuring a structured learning path that maximizes knowledge retention and practical application.
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Everything you need to know about this online course, from duration to certification
Course Instructor
Integrity Training
Expert instructor with industry experience
Course Language
English
All materials in English
This online course offers comprehensive training with expert instruction, practical exercises, and a certificate of completion. Join thousands of students advancing their careers through quality online education.
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