An introduction to customer service and its importance in any business.
Master key concepts and practical skills through structured learning modules. By completing this curriculum, you'll gain valuable expertise applicable to real-world scenarios.
To appreciate the true value of positive customer service at every level of an industry
To understand the rules of great customer servicess
To deliver outstanding customer service
To manage and deal with both positive and negative feedback experiences
To evaluate yourself and your business to determine the key wins required to deliver the customer service possible
This comprehensive Customer Service Fundamentals curriculum is designed to take you from foundational concepts to advanced implementation. Each module builds upon the previous, ensuring a structured learning path that maximizes knowledge retention and practical application.
Understand what you need to succeed in this course and determine if it's the right fit for your learning goals
What you need before starting this Customer Service Fundamentals course:
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Everything you need to know about this online course, from duration to certification
Course Instructor
Starweaver /live
Expert instructor with industry experience
Course Language
English
All materials in English
This online course offers comprehensive training with expert instruction, practical exercises, and a certificate of completion. Join thousands of students advancing their careers through quality online education.
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