Customer Service Fundamentals

Online Course

Udemy
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Customer Service Fundamentals
  1. What is the course about?
  2. Prerequisites & Facts
  3. Cost, Certificate & Degree
  4. Reviews & Experiences

What is the course about?

Customer Service Fundamentals
The course Customer Service Fundamentals is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

An introduction to customer service and its importance in any business.

Course description
  • Customer Service Fundamentals
  • To appreciate the true value of positive customer service at every level of an industry
  • To understand the rules of great customer servicess
  • To deliver outstanding customer service
  • To manage and deal with both positive and negative feedback experiences
  • To evaluate yourself and your business to determine the key wins required to deliver the customer service possible
  • Knowledge of the English language.
  • 3 hours on-demand video
  • 17 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
  • Starweaver /live
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Prerequisites & Facts

Customer Service Fundamentals

Course Topic

Development, Firebase, Mobile Apps

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

Customer Service Fundamentals

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
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Customer Service Fundamentals
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Reviews

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School: Udemy
Topic: Business, Customer Service, Operations

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