Customer Service: Soft Skills Fundamentals
How to keep your head when everyone else is losing theirs
What You'll Learn in This Course
Master key concepts and practical skills through structured learning modules. By completing this curriculum, you'll gain valuable expertise applicable to real-world scenarios.
Learning Outcome 1
How to take care of yourself while taking care of others
Learning Outcome 2
How to really listen to customers, not just hear their problems
Learning Outcome 3
How to be personable even when you're not there in person
Skills You'll Develop
This comprehensive Customer Service: Soft Skills Fundamentals curriculum is designed to take you from foundational concepts to advanced implementation. Each module builds upon the previous, ensuring a structured learning path that maximizes knowledge retention and practical application.
Course Requirements & Target Audience
Understand what you need to succeed in this course and determine if it's the right fit for your learning goals
What you need before starting this Customer Service: Soft Skills Fundamentals course:
- Nope. You just need a desire to deliver top-notch customer service.
This course is perfect for:
- Motivated learners at any level
- Self-paced students
- Anyone interested in the subject
This course might not be suitable if:
- • You're looking for a quick tutorial rather than comprehensive learning
- • You prefer learning without structured curriculum
- • You need highly specialized or niche content
Course Information & Details
Everything you need to know about this online course, from duration to certification
Course Instructor
Samara Wenten
Expert instructor with industry experience
Course Language
English
All materials in English
Start Your Learning Journey Today
This online course offers comprehensive training with expert instruction, practical exercises, and a certificate of completion. Join thousands of students advancing their careers through quality online education.
View Current Pricing
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Pricing may vary. Check the course provider for current promotions and exact pricing.
What's Included
- 4 articles
- Access on mobile and TV
- Certificate of Completion
- Full lifetime access
- 39 mins on-demand video
- Assignments
- ✓Instant access after enrollment
- ✓Learn at your own pace
- ✓Direct enrollment with Udemy
Continue Your Learning Journey
Customer Service: Soft Skills Fundamentals isn't for you? Don't worry, explore these courses and advance your skills or learn something totally new.