Customer Service: Soft Skills Fundamentals

Online Course

Udemy
Customer Service: Soft Skills Fundamentals

What is the course about?

Customer Service: Soft Skills Fundamentals
The course Customer Service: Soft Skills Fundamentals is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

How to keep your head when everyone else is losing theirs

Course description
  • Customer Service: Soft Skills Fundamentals
  • How to take care of yourself while taking care of others
  • How to really listen to customers, not just hear their problems
  • How to be personable even when you’re not there in person
  • Nope. You just need a desire to deliver top-notch customer service.
  • 39 mins on-demand video
  • 4 articles
  • Full lifetime access
  • Access on mobile and TV
  • Assignments
  • Certificate of Completion
  • Samara Wenten

Prerequisites & Facts

Customer Service: Soft Skills Fundamentals

Course Topic

Career Development, Customer Service, Personal Development

University, College, Institution

Udemy

Course Skill Level

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

Degree & Cost

Customer Service: Soft Skills Fundamentals

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
Udemy
Customer Service: Soft Skills Fundamentals
provided by Udemy

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School: Udemy
Topic: Career Development, Customer Service, Personal Development