Getting Digital

Customer Success | How to Actively Engage Your Customers

Online Course

Udemy
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Customer Success | How to Actively Engage Your Customers
  1. What is the course about?
  2. Prerequisites & Facts
  3. Cost, Certificate & Degree
  4. Reviews & Experiences

What is the course about?

Customer Success | How to Actively Engage Your Customers
The course Customer Success | How to Actively Engage Your Customers is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

Deliver an Exceptional Experience

Course description
  • Customer Success | How to Actively Engage Your Customers
  • The objective of this course is to help students learn new ways to more effectively engage their customers.
  • You will be introduced to The Customer Engagement Value Chain, the 7 walls separating companies and customers, customer insight, personas, propositions, and customer journey mapping.
  • Upon course completion, you will have greater knowledge and specific tools to help you improve your company’s customer engagement.
  • There are no special requirements for any additional software or other materials for this course.
  • 1.5 hours on-demand video
  • 9 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
  • Chuck Wall
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Prerequisites & Facts

Customer Success | How to Actively Engage Your Customers

Course Topic

Business, Customer Success Management, Operations

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

Customer Success | How to Actively Engage Your Customers

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
Udemy
Customer Success | How to Actively Engage Your Customers
provided by Udemy
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School: Udemy
Topic: Business, Customer Success Management, Operations

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