Dealing With Angry Customers

Online Course

Udemy

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What is the course about?
Prerequisites & Facts
Cost, Certificate & Degree
Reviews & Experiences

What is the course about?

Dealing With Angry Customers

The course Dealing With Angry Customers is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

Skills and Techniques for Handling Most Customer Situations

Course description

Dealing With Angry Customers

By the end of this course, you will know what skills are needed to handle angry customers and you will have a complete set of tools to handle specific customer interactions.

Previous experience working with customers can help, but isn’t mandatory

1 hour on-demand video
Full lifetime access
Access on mobile and TV
Certificate of Completion
Dragos Iliescu

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Prerequisites & Facts

Dealing With Angry Customers

Course Topic

Business, Customer Service, Sales

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

Dealing With Angry Customers

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.

Udemy

Dealing With Angry Customers

provided by Udemy

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