Digital Skills: Retail

Online Course

Future Learn
Digital Skills: Retail

What is the course about?

Digital Skills: Retail
The course Digital Skills: Retail is an online class provided by Accenture through Future Learn. It may be possible to receive a verified certification or use the course to prepare for a degree.

Discover the impact digital technology is having on the retail industry and what it means for customers.

Course description
  • Understand how digital technology is changing retail
  • 3 weeks
  • Digital technology is transforming the world of retail. You’ll learn about the impact of this transformation, from data transforming customer experiences and operations, to the increasing impact of connected devices and automation.
  • You will also look ahead, asking what the different concepts and technologies mean for the future of retail and for those that work in this industry.
  • Describe how digital has created new ways for retailers and customers to connect
  • Describe how digital can help retailers improve customer experience
  • Explain what omni-channel means and understand the new channels digital enables
  • Explain the increasingly important role that digital marketing and social media are playing in retail
  • Describe how digital enables retailers to give their customers a more personalised experience
  • This course is for anyone seeking to develop their entrepreneurial skills, preparing to enter the workplace or looking to change careers. No prior experience or qualifications required.
  • Interested in growing your digital skills more widely? Discover more Digital Skills courses from Accenture.
  • Accenture
  • Accenture Digital Skills is a free, interactive series of courses which help and prepare people to build the digital skills necessary to gain a job or start a business.

Prerequisites & Facts

Digital Skills: Retail

Course Topic

Business & Management, Coding & Programming, IT & Computer Science

University, College, Institution


Course Skill Level

Course Language


Place of class

Online, self-paced (see curriculum for more information)



Degree & Cost

Digital Skills: Retail

To obtain a verified certificate from Future Learn / Accenture you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
Digital Skills: Retail
provided by Future Learn


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Digital Skills: Retail
Accenture Future Learn
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School: Accenture
Topic: Business & Management, Coding & Programming, IT & Computer Science