Exceptional Customer Service

Online Course

Udemy
Exceptional Customer Service

What is the course about?

Exceptional Customer Service
The course Exceptional Customer Service is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

Delivering the WOW Experience in Hospitality!

Course description
  • Exceptional Customer Service
  • Students will achieve the following from this course:
  • An ability to ‘read and understand’ customers better.
  • An increased awareness of what it takes to deliver exceptional customer service.
  • An ability to deal with difficult customers.
  • You don’t need any prior knowledge or skills to undertake this course.
  • You will however, benefit greatly from having the following:
  • An open mind to concepts and principles.
  • An appetite to learn knowledge and skills.
  • A willingness to attempt to apply the learning – either in a hospitality venue or anywhere in life that involves communicating effectively.
  • 43 mins on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
  • Michelle Chafin

Prerequisites & Facts

Exceptional Customer Service

Course Topic

Business, Communications, Customer Service

University, College, Institution

Udemy

Course Skill Level

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

Degree & Cost

Exceptional Customer Service

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
Udemy
Exceptional Customer Service
provided by Udemy

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School: Udemy
Topic: Business, Communications, Customer Service