Take your business to the next level by building a Customer Service Culture based on Emotional Intelligence.
Master key concepts and practical skills through structured learning modules. By completing this curriculum, you'll gain valuable expertise applicable to real-world scenarios.
What is Emotional Intelligence and why it is important in Customer Service.
How to develop our own Emotional Intelligence.
The basics of human irrational behavior.
How to practice emotionally intelligent Customer Service.
How to start building a Customer Service Culture for your business.
This comprehensive Great Customer Service with Emotional Intelligence curriculum is designed to take you from foundational concepts to advanced implementation. Each module builds upon the previous, ensuring a structured learning path that maximizes knowledge retention and practical application.
Understand what you need to succeed in this course and determine if it's the right fit for your learning goals
What you need before starting this Great Customer Service with Emotional Intelligence course:
This course is perfect for:
Everything you need to know about this online course, from duration to certification
Course Instructor
Jack Raifer
Expert instructor with industry experience
Course Language
English
All materials in English
This online course offers comprehensive training with expert instruction, practical exercises, and a certificate of completion. Join thousands of students advancing their careers through quality online education.
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