Great Customer Service with Emotional Intelligence

Online Course

Udemy
Great Customer Service with Emotional Intelligence

What is the course about?

Great Customer Service with Emotional Intelligence
The course Great Customer Service with Emotional Intelligence is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

Take your business to the next level by building a Customer Service Culture based on Emotional Intelligence.

Course description
  • Great Customer Service with Emotional Intelligence
  • What is Emotional Intelligence and why it is important in Customer Service.
  • How to develop our own Emotional Intelligence.
  • The basics of human irrational behavior.
  • How to practice emotionally intelligent Customer Service.
  • How to start building a Customer Service Culture for your business.
  • Basic use of the Udemy Platform on computer or smartphone.
  • Self learning motivation.
  • 1.5 hours on-demand video
  • 2 articles
  • 1 downloadable resource
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
  • Jack Raifer

Prerequisites & Facts

Great Customer Service with Emotional Intelligence

Course Topic

Business, Customer Service, Management

University, College, Institution

Udemy

Course Skill Level

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

Degree & Cost

Great Customer Service with Emotional Intelligence

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
Udemy
Great Customer Service with Emotional Intelligence
provided by Udemy

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School: Udemy
Topic: Business, Customer Service, Management