In the quest to develop your organization's culture, don't leave out customer conversation. It should be a top priority.
Master key concepts and practical skills through structured learning modules. By completing this curriculum, you'll gain valuable expertise applicable to real-world scenarios.
Students will learn that along with Customer Service in their organization, the conversation we have with customers is equally important.
This comprehensive Guiding Customer Conversations to Drive Business Results curriculum is designed to take you from foundational concepts to advanced implementation. Each module builds upon the previous, ensuring a structured learning path that maximizes knowledge retention and practical application.
Understand what you need to succeed in this course and determine if it's the right fit for your learning goals
What you need before starting this Guiding Customer Conversations to Drive Business Results course:
This course is perfect for:
Everything you need to know about this online course, from duration to certification
Course Instructor
Angelique Vuilleumier
Expert instructor with industry experience
Course Language
English
All materials in English
This online course offers comprehensive training with expert instruction, practical exercises, and a certificate of completion. Join thousands of students advancing their careers through quality online education.
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Guiding Customer Conversations to Drive Business Results isn't for you? Don't worry, explore these courses and advance your skills or learn something totally new.
