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How to Handle Difficult People

Online Course

Udemy
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How to Handle Difficult People
  1. What is the course about?
  2. Prerequisites & Facts
  3. Cost, Certificate & Degree
  4. Reviews & Experiences

What is the course about?

How to Handle Difficult People
The course How to Handle Difficult People is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

Struggling to deal with a difficult person at work and it’s affecting your career? This course teaches you what to do.

Course description
  • How to Handle Difficult People
  • Spot when you are behaving emotionally and becoming unreasonable.
  • Pause before making a rash decision to confront or withdraw.
  • Structure a professional conversation to get the key issues out for discussion without generating animosity or ill feeling.
  • Approach the difficult person with diplomatic skill.
  • Frame the intended outcome of restoring reasonableness for all concerned.
  • Be aware of the situations which make you flare up at work.
  • Have a friend who is able to listen to you rehearse if you need practice.
  • Consider as many prior situations as you can where you have dealt with difficult people and consider if any recurring patterns emerge.
  • Have a desire to work in an environment where people are reasonable with each other in all circumstances.
  • 1 hour on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
  • Peter Urey
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Prerequisites & Facts

How to Handle Difficult People

Course Topic

Career Development, Conflict Management, Personal Development

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

How to Handle Difficult People

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
Udemy
How to Handle Difficult People
provided by Udemy
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Reviews

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How to Handle Difficult People
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School: Udemy
Topic: Career Development, Conflict Management, Personal Development

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