Getting Digital

How to Measure Customer Service

Online Course

Udemy
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How to Measure Customer Service
  1. What is the course about?
  2. Prerequisites & Facts
  3. Cost, Certificate & Degree
  4. Reviews & Experiences

What is the course about?

How to Measure Customer Service
The course How to Measure Customer Service is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

Customer Service Metrics

Course description
  • How to Measure Customer Service
  • You will learn how to effectively manage the success of your customer service efforts.
  • You will learn how to measure and what instruments to use for customer service.
  • The course would be ideal for managers of all levels trying to better understand customer service and what to look for.
  • 36 mins on-demand video
  • 5 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
  • Dr. Mayra Austin, D.B.A
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Prerequisites & Facts

How to Measure Customer Service

Course Topic

Business, Data Analytics, Decision Making

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

How to Measure Customer Service

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
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How to Measure Customer Service
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Reviews

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Here you can find information, reviews and user experiences for the course “How to Measure Customer Service“. The provider of the course – “Udemy” – will be glad to answer any questions you may have about the class, click here to use the offical support channels. It would be great if you could share your experience of participating in the course – Your honest review will surely help others to choose the right class!
School: Udemy
Topic: Business, Customer Service, Management

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