Customer Service Metrics
Master key concepts and practical skills through structured learning modules. By completing this curriculum, you'll gain valuable expertise applicable to real-world scenarios.
You will learn how to effectively manage the success of your customer service efforts.
You will learn how to measure and what instruments to use for customer service.
This comprehensive How to Measure Customer Service curriculum is designed to take you from foundational concepts to advanced implementation. Each module builds upon the previous, ensuring a structured learning path that maximizes knowledge retention and practical application.
Understand what you need to succeed in this course and determine if it's the right fit for your learning goals
What you need before starting this How to Measure Customer Service course:
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Everything you need to know about this online course, from duration to certification
Course Instructor
Dr. Mayra Austin, D.B.A
Expert instructor with industry experience
Course Language
English
All materials in English
This online course offers comprehensive training with expert instruction, practical exercises, and a certificate of completion. Join thousands of students advancing their careers through quality online education.
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