Learn about service management, four dimensions, guiding principles, service value system, and the ITIL 4 practices
Master key concepts and practical skills through structured learning modules. By completing this curriculum, you'll gain valuable expertise applicable to real-world scenarios.
Describing the ITIL framework
Understanding real-world examples
Applying ITIL 4 to your organization
Discuss ITIL 4 concepts with confidence
This comprehensive Introduction to Service Management with ITIL 4 curriculum is designed to take you from foundational concepts to advanced implementation. Each module builds upon the previous, ensuring a structured learning path that maximizes knowledge retention and practical application.
Understand what you need to succeed in this course and determine if it's the right fit for your learning goals
What you need before starting this Introduction to Service Management with ITIL 4 course:
This course is perfect for:
Everything you need to know about this online course, from duration to certification
Course Instructor
Jason Dion • 170,000+ Students Worldwide
Expert instructor with industry experience
Course Language
English
All materials in English
This online course offers comprehensive training with expert instruction, practical exercises, and a certificate of completion. Join thousands of students advancing their careers through quality online education.
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