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Managing Difficult Conversations with skill and confidence

Online Course

Udemy
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Managing Difficult Conversations with skill and confidence
  1. What is the course about?
  2. Prerequisites & Facts
  3. Cost, Certificate & Degree
  4. Reviews & Experiences

What is the course about?

Managing Difficult Conversations with skill and confidence
The course Managing Difficult Conversations with skill and confidence is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

How to address difficult situations and manage sensitive issues in the workplace

Course description
  • Managing Difficult Conversations with skill and confidence
  • recognise the most common mistakes we make when having a difficult conversation and know how to avoid them
  • prepare for a difficult conversation
  • employ key communication skills
  • stay calm and defuse emotionally-charged situations
  • look beyond the immediate situation and get to the root of a problem
  • The course does not require learners to have any specific software just basic computer operating skills.
  • No special materials or prior knowledge necessary – everything is provided.
  • 1 hour on-demand video
  • 4 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
  • Skill Boosters
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Prerequisites & Facts

Managing Difficult Conversations with skill and confidence

Course Topic

Difficult Conversations, Personal Development, Productivity

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

Managing Difficult Conversations with skill and confidence

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
Udemy
Managing Difficult Conversations with skill and confidence
provided by Udemy
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Reviews

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Managing Difficult Conversations with skill and confidence
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School: Udemy
Topic: Difficult Conversations, Personal Development, Productivity

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