Master Dynamics 365 Service Analysis & Voice Of The Customer

Online Course

Udemy
Master Dynamics 365 Service Analysis & Voice Of The Customer

What is the course about?

Master Dynamics 365 Service Analysis & Voice Of The Customer
The course Master Dynamics 365 Service Analysis & Voice Of The Customer is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

Learn about Service Analysis & Voice of the Customer (VOC) in Microsoft Dynamics 365 And Become An Expert!

Course description
  • Master Dynamics 365 Service Analysis & Voice Of The Customer
  • Learn every topic in detail for Microsoft Dynamics 365 For Customer Service (Service Management Analysis and Voice of the Customer Surveys – Part 3 of MB2-718)
  • Prepare for MB2-718 certification (Part 3/5) by watching videos and practising on Dynamics 365.
  • Able to learn from certification exam preparation notes for high chances of passing the MB2-718 certification
  • Be confident to configure Dynamics 365 for Customer Service
  • You should have basic knowledge of Microsoft Office applications like Outlook, Excel.
  • You should be comfortable in using Computer/Laptop and surf internet
  • Basic understanding of Microsoft Dynamics 365
  • 4 hours on-demand video
  • 1 article
  • 1 downloadable resource
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
  • Online CRM Training (3E Consulting Private Limited)

Prerequisites & Facts

Master Dynamics 365 Service Analysis & Voice Of The Customer

Course Topic

IT & Software, IT Certification, Microsoft Dynamics 365

University, College, Institution

Udemy

Course Skill Level

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

Degree & Cost

Master Dynamics 365 Service Analysis & Voice Of The Customer

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
Udemy
Master Dynamics 365 Service Analysis & Voice Of The Customer
provided by Udemy

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School: Udemy
Topic: IT & Software, IT Certification, Microsoft Dynamics 365