Learn Dynamics 365 Customer Engagement ( CRM ) from scratch
Master key concepts and practical skills through structured learning modules. By completing this curriculum, you'll gain valuable expertise applicable to real-world scenarios.
Overview of Customer Relationship Management
Understanding of Dynamics 365 application
Use Dynamics 365 for Sales management
Use Dynamics 365 for Customer Service for service management
Use Dynamics 365 for Field Service for Field service management
This comprehensive Microsoft Dynamics 365 CRM Introductory Course curriculum is designed to take you from foundational concepts to advanced implementation. Each module builds upon the previous, ensuring a structured learning path that maximizes knowledge retention and practical application.
Understand what you need to succeed in this course and determine if it's the right fit for your learning goals
What you need before starting this Microsoft Dynamics 365 CRM Introductory Course course:
This course is perfect for:
Everything you need to know about this online course, from duration to certification
Course Instructor
Firoz Muhammed
Expert instructor with industry experience
Course Language
English
All materials in English
This online course offers comprehensive training with expert instruction, practical exercises, and a certificate of completion. Join thousands of students advancing their careers through quality online education.
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