Recognise and use four key skills of self-empowerment when faced with difficult people
Master key concepts and practical skills through structured learning modules. By completing this curriculum, you'll gain valuable expertise applicable to real-world scenarios.
Identify the most common kinds of ‘difficult’ behaviour
Recognise and use the four key skills of self-empowerment when faced with challenging behaviour
Use their listening and other skills to create an effective communications 'stance'
Pre-empt difficult situations and stop them from escalating
Be able to 'forward plan' and employ strategies to counter difficult behaviour
This comprehensive Tactics for tackling difficult people in life and work curriculum is designed to take you from foundational concepts to advanced implementation. Each module builds upon the previous, ensuring a structured learning path that maximizes knowledge retention and practical application.
Understand what you need to succeed in this course and determine if it's the right fit for your learning goals
What you need before starting this Tactics for tackling difficult people in life and work course:
This course is perfect for:
Everything you need to know about this online course, from duration to certification
Course Instructor
Barry Winbolt
Expert instructor with industry experience
Course Language
English
All materials in English
This online course offers comprehensive training with expert instruction, practical exercises, and a certificate of completion. Join thousands of students advancing their careers through quality online education.
View Current Pricing
Check provider for latest offers
Pricing may vary. Check the course provider for current promotions and exact pricing.
Tactics for tackling difficult people in life and work isn't for you? Don't worry, explore these courses and advance your skills or learn something totally new.
