Getting Digital

Using Customer Experience to Grow Your Business

Online Course

Udemy
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Using Customer Experience to Grow Your Business
  1. What is the course about?
  2. Prerequisites & Facts
  3. Cost, Certificate & Degree
  4. Reviews & Experiences

What is the course about?

Using Customer Experience to Grow Your Business
The course Using Customer Experience to Grow Your Business is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

How Delivering a Superior Customer Experience Can Increase Revenue & Business Growth

Course description
  • Using Customer Experience to Grow Your Business
  • Understand the customer journey as people discover and engage with a business
  • Immediately impact various parts of the customer journey to improve customer experience.
  • Understand how improving customer experience leads to increased revenue
  • Understand the difference between customer service and customer experience
  • Understand switching costs and the role that brand loyalty plays
  • There are no special tools or knowledge required.
  • 2 hours on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
  • Dianne Denton
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Prerequisites & Facts

Using Customer Experience to Grow Your Business

Course Topic

Customer Experience Management, Marketing, Marketing Fundamentals

University, College, Institution

Udemy

Course Skill Level

see course summary

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

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Degree & Cost

Using Customer Experience to Grow Your Business

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
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Using Customer Experience to Grow Your Business
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Reviews

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Using Customer Experience to Grow Your Business
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School: Udemy
Topic: Customer Experience Management, Marketing, Marketing Fundamentals

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