Using Emotional Intelligence and Managing Aggressive People

Online Course

Udemy
Using Emotional Intelligence and Managing Aggressive People

What is the course about?

Using Emotional Intelligence and Managing Aggressive People
The course Using Emotional Intelligence and Managing Aggressive People is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

Apply Emotional Intelligence Skills and Manage Aggressor on the Job

Course description
  • Using Emotional Intelligence and Managing Aggressive People
  • At the end of this course you will be able to understand the impact of workplace emotions, know how to communicate with empathy, apply emotional intelligence in a confrontation, and help others develop self-awareness and empathy
  • At the end of this course you will be able to work with hostile-aggressive people: verbal assailants, dirty diggers and hotheads and to work with passive-aggressive people: knowledge wardens, unresponsive aggressors and wafflers.
  • no special requirements
  • 2.5 hours on-demand video
  • 1 article
  • 35 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
  • Sorin Dumitrascu

Prerequisites & Facts

Using Emotional Intelligence and Managing Aggressive People

Course Topic

Business, Communications, Emotional Intelligence

University, College, Institution

Udemy

Course Skill Level

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

Degree & Cost

Using Emotional Intelligence and Managing Aggressive People

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
Udemy
Using Emotional Intelligence and Managing Aggressive People
provided by Udemy

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School: Udemy
Topic: Business, Communications, Emotional Intelligence