How to win new clients, improve your existing projects, and save accounts that are about to leave.
Master key concepts and practical skills through structured learning modules. By completing this curriculum, you'll gain valuable expertise applicable to real-world scenarios.
Understand exactly why clients behave the way they do
Better meet client needs, expectations and values
Navigate complex approval chains to get any project out of limbo
React to any client situation in way that achieves your goals
Sell new projects, retain existing clients and even win back work that was lost
This comprehensive What Clients Want: How to improve customer satisfaction curriculum is designed to take you from foundational concepts to advanced implementation. Each module builds upon the previous, ensuring a structured learning path that maximizes knowledge retention and practical application.
Understand what you need to succeed in this course and determine if it's the right fit for your learning goals
What you need before starting this What Clients Want: How to improve customer satisfaction course:
This course is perfect for:
Everything you need to know about this online course, from duration to certification
Course Instructor
Mike Essex
Expert instructor with industry experience
Course Language
English
All materials in English
This online course offers comprehensive training with expert instruction, practical exercises, and a certificate of completion. Join thousands of students advancing their careers through quality online education.
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