What Clients Want: How to improve customer satisfaction

Online Course

Udemy
What Clients Want: How to improve customer satisfaction

What is the course about?

What Clients Want: How to improve customer satisfaction
The course What Clients Want: How to improve customer satisfaction is an online class provided by Udemy. It may be possible to receive a verified certification or use the course to prepare for a degree.

How to win new clients, improve your existing projects, and save accounts that are about to leave.

Course description
  • What Clients Want: How to improve customer satisfaction
  • Understand exactly why clients behave the way they do
  • Better meet client needs, expectations and values
  • Navigate complex approval chains to get any project out of limbo
  • React to any client situation in way that achieves your goals
  • Sell new projects, retain existing clients and even win back work that was lost
  • No previous experience is required. Whether you’re a new agency employee or you’ve been running one for years I will show you something new.
  • 2 hours on-demand video
  • 1 article
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
  • Mike Essex

Prerequisites & Facts

What Clients Want: How to improve customer satisfaction

Course Topic

Personal Success, Teacher Training, Teaching & Academics

University, College, Institution

Udemy

Course Skill Level

Course Language

English

Place of class

Online, self-paced (see curriculum for more information)

Degree

Certificate

Degree & Cost

What Clients Want: How to improve customer satisfaction

To obtain a verified certificate from Udemy you have to finish this course or the latest version of it, if there is a new edition. The class may be free of charge, but there could be some cost to receive a verified certificate or to access the learning materials. The specifics of the course may have been changed, please consult the provider to get the latest quotes and news.
Udemy
What Clients Want: How to improve customer satisfaction
provided by Udemy

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School: Udemy
Topic: Business, Communications, Customer Service