Cisco Certified Support Technician (CCST) Networking

Cisco Certified Support Technician (CCST) Networking CourseBy CertCraft InstituteThe CCST Networking course from CertCraft Institute provides a practical introduction to networking concepts for those starting out in IT. Whether you're preparing for your first networking certification or building foundational knowledge, this course helps you get ready for the Cisco CCST Networking exam and prepares you for future paths like the Cisco CCNA. What This Course CoversNetworking Concepts and StandardsUnderstand how the TCP/IP and OSI models support network communicationCompare key protocols like TCP and UDPExplore different network types: LAN, WAN, WLAN, PAN, CAN, and MANIdentify network topologies and how they affect performanceAddressing and SubnettingLearn the basics of IPv4 and IPv6 addressingDistinguish between public and private IP addressesPractice subnetting and use subnet calculators to plan networksEndpoints and Media TypesIdentify common cables and connectors used in wired and wireless networksCompare Wi-Fi, cellular, and wired technologiesUnderstand how endpoint devices interact with network infrastructureNetwork Hardware and InfrastructureRecognize the roles of switches, routers, and firewallsUnderstand device indicators, ports, and functionsUse diagrams to properly connect and configure network devicesTroubleshooting and SupportUse basic tools like Wireshark and command-line utilities for diagnosticsLearn how to document and prioritize support ticketsFollow structured troubleshooting steps for common network problemsNetwork Security BasicsUnderstand firewall operation and basic wireless security settingsLearn the CIA triad (confidentiality, integrity, availability)Explore AAA principles: authentication, authorization, and accountingWho This Course Is ForIndividuals preparing for the Cisco CCST Networking certificationEntry-level IT professionals and help desk staff starting in networkingStudents, career changers, and early-career technicians building foundational knowledgeAnyone seeking practical skills in networking and support environmentsThis CertCraft Institute course supports hands-on learning with clear explanations and practical tools.

It's a solid first step for anyone starting a career in IT networking or support.