Consulting Fundamentals for Project Delivery Consultants

Earn the most recognized consultant certification in professional services - PSCC-1. This course prepares you for the PSCC-1 exam which can be taken through the PS Principles website for USD $99. The Seven Principles of Professional Services, by Shane Anastasi, is a practical framework for the delivery of successful customer-facing project implantation consultants.

Applicable to project managers, consultants, solution architects and developers, this class is a guide on how to take your technical skills and turn them into proactive customer leadership that results in more successful projects, happier customers and a more enjoyable experience as a career consultant. With more than 10,000 books of the Seven Principles of Professional Services sold, you can check out the reviews of this framework at Amazon or our PS Principles website. In use by thousands of consultants globally, this framework is the benchmark for how to deliver quality consulting services to paying customers.

The course outline is based on the Seven Principles of Professional Services which outlines everything a consultant needs in order to succeed in the field:Principle #1: Adapt to Your EnvironmentIn this principle we will teach how a consultant needs to "Read" the project environment in order to adapt to it. The state of the SOW, the pre-sales cycle and the type of customer all have an impact on how a consultant should go about delivering a service. Principle #2: Always Know What "Done" Looks LikeWe will then look at project scope and the dynamics that occur when consultants get too focused on the detail and lose sight of the big picture.

We will teach a method we call Prescriptive Escalation that helps consultants use their existing technical expertise to lead the customer to the desired adoption of technical best practices when considering business solution options. Principle #3: Manage ExpectationsIn order to manage expectations, we have to know what they look like. This principles teaches the Anatomy of a Project Expectation and explains how we can proactively manage them more effectively.