Getting Digital

Customer Success: How to Reduce Churn and Increase Retention

Develop essential life skills skills with expert instruction and practical examples.

Online Course
Self-paced learning
Flexible Schedule
Learn at your pace
Expert Instructor
Industry professional
Certificate
Upon completion
What You'll Learn
Master the fundamentals of life skills
Apply best practices and industry standards
Build practical projects to demonstrate your skills
Understand advanced concepts and techniques

Skills you'll gain:

Professional SkillsBest PracticesIndustry Standards
Prerequisites & Target Audience

Skill Level

IntermediateSome prior knowledge recommended

Requirements

Basic understanding of life skills
Enthusiasm to learn
Access to necessary software/tools
Commitment to practice

Who This Course Is For

Professionals working in life skills
Students and career changers
Freelancers and consultants
Anyone looking to improve their skills
Course Information

About This Course

MORE THAN 60,000 PEOPLE ENROLLED IN MY COURSES AND OVER 18,000 PROFESSIONALS TRAINED TO BECOME CUSTOMER SUCCESS MANAGERS. THERE MUST BE A REASON FOR THAT. Would you like to learn the most effective ways to reduce the churn in your company.

, Are you planning on becoming a Customer Success Manager. If so, this is the course for you. Here I will walk you through step by step the best possible techniques to reduce the churn rate of your company in just a few months.

Looking for a $70,000 job. Want to become a Customer Success Manager. Did you know that according to Payscale the average salary for a Customer Success Manager is around $70,000 a year.

What is most interesting, is that this is a new industry, and there is no college education or official certificate that you can get. So as long as you have the right knowledge, skills and attitude you can become a customer success manager. In this course on how to reduce churn and increase retention, you will discover the techniques that will allow you to do an extraordinary job as a customer success manager, and you will be ready to talk about these strategies when you get asked in a job interview "how would you reduce the churn in our company.

Provider
Udemy
Estimated Duration
10-20 hours
Language
English
Category
Personal Development

Topics Covered

Life Skills

Course Details

Format
Online, Self-Paced
Access
Lifetime
Certificate
Upon Completion
Support
Q&A Forum
Course Details
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This course includes:

Lifetime access to course content
Access on mobile and desktop
Certificate of completion
Downloadable resources

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